Dear Web Font Providers

When you buy something, I bet you want it to work. Heck, even if you use something for free — maybe borrowed from a friend — I bet you want it to work. No one prefers hiking boots that are too tight (or too loose), a car that shimmies when you drive faster than 40 […]

An Agency Workflow for Responsive Web Design

I’ve been thinking about workflows for Responsive Web Design quite a bit, particularly since its now become our default approach on every new project – similar to Cloud Fours recent change of heart. I’ve been especially influenced by two recent articles on the topic, namely Dennis Kardys’s A More Flexible Workflow, and Viljami Salminen’s Responsive workflow. I struggled […]

Embrace Failure

Ultimately, we are deluding ourselves if we think that the products that we design are the ‘things’ that we sell, rather than the individual, social and cultural experience that they engender, and the value and impact that they have. Design that ignores this is not worthy of the name. Design should embrace failure.