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Dear Web Font Providers

When you buy something, I bet you want it to work. Heck, even if you use something for free — maybe borrowed from a friend — I bet you want it to work. No one prefers hiking boots that are too tight (or too loose), a car that shimmies when you drive faster than 40 miles an hour, or a kitchen knife that can’t cut a tomato. And Web designers don’t prefer a web font that doesn’t fit a project, fall apart in different browsers or can’t be used in a mock-up.

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