Ultimately, we are deluding ourselves if we think that the products that we design are the ‘things’ that we sell, rather than the individual, social and cultural experience that they engender, and the value and impact that they have. Design that ignores this is not worthy of the name. Design should embrace failure.
While the word perfect is highly subjective, I can state with some degree of confidence that the “perfect client” for us web designers would be a client that:
- Gives us complete creative control
- Tells us what they want
- Leaves us alone to get the job done (i.e., they aren’t a micro-manager)
However, I can tell you from my experience that having a client that goes overboard on those three things is far from perfect.
Stephanie Troeth’s main job title is subtly different from the terms we usually hear within the field of user experience. She’s a user experience strategist, a discipline that “has yet to hit mainstream”, she tells me, which involves working in the place where user experience and business objectives meet. She will go into gut instincts more in this interview.
There is a very clever technique by Alexey Ten on providing an image fallback for SVG going around the internet recently. It does just what you want in the classic no-SVG-support browsers IE 8- and Android 2.3. If we dig a little deeper we find a some pretty interesting stuff including a bit of unexpected behavior that is a bit of a bummer without SVG fallbacks.